Privacy Policy

Effective Date: 23 September 2025

Tri-Listic Health respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with the Privacy Act 2020 (NZ).

1. Information We Collect

We may collect the following types of information when you engage with our services:

Personal details: name, contact information (phone, email, address).
Health information: relevant history or details you provide to support kinesiology sessions.
Booking and payment details: appointment history, billing information.
Website use information: when you use our website, we may collect non-identifiable data such as browser type, IP address, and pages visited.

2. How We Use Your Information

We only use your information for purposes directly related to providing kinesiology services, including:

Booking and managing appointments.
Personalising sessions to your needs.
Communicating with you about services, events, or updates.
Processing payments and issuing invoices.
Meeting legal or regulatory obligations.

3. Sharing Your Information

We will not sell, rent, or trade your information. We may only share it when:

You give explicit consent.
Required by law or regulation.
Necessary with trusted third-party providers (e.g., payment processors, booking systems) who are bound to protect your data.

4. Storage and Security

We take reasonable steps to keep your personal information safe from loss, misuse, or unauthorised access. Your records may be stored securely in physical form or electronically with password protection.

5. Your Rights

Under the Privacy Act 2020, you have the right to:

Access the personal information we hold about you.
Request corrections to your information if it is inaccurate.
Withdraw consent for us to use your information (where applicable).

To exercise these rights, please contact us (see Section 7).

6. Retention of Information

We keep your personal information only as long as necessary to provide services, meet legal requirements, or resolve disputes. After this, records are securely destroyed.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact us:

Tri-Listic Health - Isla Ann

227 Pembroke Road West, Stratford
Email: trilistichealth@gmail.com
Phone: 021 705854

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the revised date.